etika Status - 3D Secure - Increased failures for some issuers

3D Secure - Increased failures for some issuers

Incident Report for etika

Resolved

This incident has been resolved.

Posted Jun 26, 2023 - 16:57 BST

Monitoring

We have observed a return to normal behaviour as of 14:10 BST. We continue to monitor 3DS approval rates for further issues.

Posted Jun 26, 2023 - 14:58 BST

Investigating

Our monitoring has identified an elevated failure rate on 3D Secure authorisations for some card issuers.

We continue to monitor this situation and are awaiting information from our authorisation partners.

Posted Jun 26, 2023 - 14:29 BST

This incident affected: Card Payment Processing.