[MasterCard] Elevated Refusal Rate

Incident Report for etika

Resolved

This incident has been resolved.

Posted Jan 17, 2023 - 15:48 GMT

Investigating

We are aware of an elevation in refusals against cards issued by several institutions on the MasterCard network.

At present, impact appears to be relatively low but we continue to monitor the platform closely.

Posted Jan 17, 2023 - 14:46 GMT

This incident affected: Application Journey and Card Payment Processing.