Our third party verification provider has confirmed that they are currently investigating reports of an elevated error rate.
During this window, there may be an increase in failures pulling Identity & Credit Reports. Applications can still be made, but may result in a delay in receiving a final decision on the application.
As always, we continue to monitor our metrics for this unit and will update this ticket as information becomes available.
Posted Jul 20, 2022 - 12:47 BST
This incident affected: Identity Verification Provider.