[MasterCard] Elevated Error Rate

Incident Report for etika

Resolved

This incident has now been resolved by MasterCard, but we continue to monitor the platform.

Posted Jun 12, 2023 - 19:30 BST

Investigating

Our monitoring has identified an elevated error rate for card transactions processed through MasterCard.

We continue to monitor this situation and are awaiting information from our payment service provider.

Posted Jun 12, 2023 - 13:11 BST

This incident affected: Application Journey and Card Payment Processing.